Changing how business works, one communications solution at a time!
In today’s competitive market, communication becomes one of the best sources of competitive edge. Businesses that utilise good communication – both internally and externally – as a strength are the ones who are the most competitive. Communications is how you boost efficiency and effectiveness; it is how you deliver the best customer experience every time.
We at VisionVoice understand just how important a good communications solution can be to a business, which is why we took extra care in developing and delivering our solutions. We focus on three primary objectives with our services: powerful, reliable, and affordable. The latter is important because we want our solutions to be as available to small and medium enterprises, just as they are to large corporations.
Our services centre around communications, integrating solutions such as Voice over Internet Protocol (VoIP) and enterprise-grade communications platform to create a truly unified system. We combine unified communications with telephony, collaboration, and routing features for a robust solution. As a result, our cloud-based communications as a service suite can meet every business need.
Centred Around Five Pillars
We believe that a good solution – especially a communications solution – must work well with the business instead of forcing the business to adapt in order to implement the solution. This is exactly why the services from VisionVoice are all developed with five key pillars in mind, and they are:
Scalability
Last but certainly not least, we have scalability acting as an important pillar for all our solutions. Forget about spending a lot of money on hardware and expensive solutions; pay only for the tools and services you need. Scalability lets you start small and upgrade as your business grows. No more wasted resources and expensive overhead!
Security
As with other business solutions, security is a key element that cannot be taken lightly. With solutions like our vMPLS, we take security to a whole new level. Multiple security measures are added to protect all communications between nodes. Firewalls and extra security measures are safeguarding the cloud infrastructure supporting your solutions of choice.
Reliability
A solution is only as good as it is reliable. Built on top of capable cloud infrastructure, all VisionVoice services have multiple redundancies for maximum reliability. it also adopts always-on and always-accessible approaches to all business communications needs. We’ve catered for the needs of hundreds of customers, we provide unrivalled service level, and we deliver 24/7 support to our customers; we look forward to providing the same to your business.
Flexibility
In order to be as effective as possible, our VisionVoice communications solutions are also designed to be flexible. The solutions will adapt to the needs of your business, not the other way around. There is no industry, scale, and operation that we cannot support with products like Elastic SIP Trunking and Unified Communications as a Service.
Upgradeability
Worried about investing in communications because updates and new technologies are coming along all the time? Let us worry about upgrades. New technologies bring added benefits, and they now enter the market at a staggering pace indeed. We at VisionVoice are committed to keeping our entire line of services up to date and in tune with market needs. You just need to worry about maximizing the benefits of new technologies while we bring them to you.
It’s All About the Users
At the end of the day, the end users are the ones that really matter. From our Virtual Call Centre to the Unified Communications platform, the solutions from VisionVoice are developed to provide you with the ability to bring the best user experience to your customers, always.