Communicate anytime anyplace with Vision Voice Communicator Phone Buddy.
Handle one-on-one and team messaging, SMS, and phone calls — right from your desktop.
The Phone Buddy is an application that sits in the system tray of your Windows PC and provides a number of productivity features such as:
Features
- Improve your team’s productivity further with one desktop app for alerts, text messages and calls
- Screen pop ups appear on your computer showing you when you have a Voice mail or an incoming call and who the call is from
- Access your company directory to reach your colleagues for a quick call or chat
- See teammate availability with presence; know whether colleagues are on a call or available
- Integrate with specific third-party CRM services (e.g. Salesforce) to identify callers by name
- Access your portal website immediately with no need to log in
- Screen calls by seeing the callers’ numbers and choose to reject or accept those calls
- Push notifications notifies users of new calls when the app is running in the background
- Stay organized by creating a favorites list with groups you communicate with the most or individuals
- See your archived communication history and recent history
- Immediate access to today’s received calls
- Immediate access to Voice mail messages that are unread
- Call Recording file verification, deletion and downloads (for the Company Administrator’s account with a Gold subscription only)
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See teammate availability with presence; know whether colleagues are available or on a call.
System Requirements
Phone Buddy will only operate with Microsoft Windows based systems with XP SP 3 (and above) installed.
Notifications
The first task is to set up Phone Buddy to your particular requirements. This panel allows you to set a number of parameters governing the way inbound
call notifications will be flagged to you.
Phone Buddy Activity
This menu item allows you to view the calls you have received or missed today and any new Voice mails that have been received today.
Desktop notifications
The Phone Buddy application icon should now appear in your system tray.
Call number
You can also initiate Click-2-Talk calls directly using this Phone Buddy menu item. It can be used in one of two ways – either just click on the ‘Call number…’ menu to show a panel where you can type in a number. Alternatively, you can first copy a phone number from any web page and subsequently, on clicking the ‘Call number…’ menu, the panel will show with the number pre-filled.
