Unified communications in the cloud is the future. For businesses, integrating communications and moving the entire system to the cloud are great ways to move forward. With an integrated solution, managing communications virtually is also much easier to do.
A virtual business phone in the cloud is a solution that is not only effective but also very efficient. It runs entirely in the cloud, creating a perfect environment for collaboration. Employees can benefit from the simplicity offered by the integrated approach.
Using a virtual business phones brings another big advantage: immense scalability. The integrated virtual business phone is suitable for businesses of different sizes, making it the solution to go for whether you run a home office or a business with thousands of employees.
We invest heavily in integrating your communications needs. We integrate multiple tools and platforms so you can have cloud-based solutions for collaboration, unified communications, and a call centre all in one cloud environment. We even add network continuity for more seamless integration.
As a result, you get a cloud communications solution worthy of large corporations, all without the hefty price tag and expensive running costs. Worried about security or future proofing? We have you covered in these departments too.
Cloud PBX is an interesting feature to have whether you are a small business or a large enterprise. Unlike conventional PBX systems, cloud PBX is as scalable as the environment it runs in. No more big investments and high overheads just to have a working PBX system for your business. Everything runs in the cloud for a small monthly fee.
Benefiting from the nature of the cloud environment, cloud PBX also comes with multiple redundancies, ensuring smooth communications with all stakeholders at any point. You can still manage all of your incoming and outgoing calls, but you no longer have to worry about the on-site switch failing. It is a very accessible system too.
In fact, accessibility is one of the main features of a cloud PBX. It natively supports mobile devices and will work with a wide range of compatible devices. It also adapts to the need of your business; it will even handle changes to your organisation’s structure very well. In a fast-paced market like today, a PBX system that supports the growth of your business is invaluable.
Unified Communications as a Service or UCaaS sits at the heart of our solution’s flexibility. Rather than investing in your own hardware and building a dedicated network for internal use, you can integrate our UCaaS solution and begin benefiting from its flexibility right away.
UCaaS is geared more towards your business tasks, offering both flexibility and scalability from the beginning. You can use UCaaS for a wide range of applications, including for establishing call routing, interactive collaboration, and presence.
Since the entire service runs in the cloud, you also don’t need to worry about maintaining the system or updating it. Our support team and technical specialists will handle everything for you, ensuring smooth operations at all times.
UCaaS doesn’t stop at providing a suitable environment for collaboration either. It also unifies devices and platforms to create a more seamless network for communications. It acts as the foundation for cloud PBX and integrates applications such as a virtual call centre.
The VisionVoice Virtual Call Centre takes it a step further by making it possible for small and medium enterprises to boost their customers’ experience through good customer support. It comes equipped with call management and advanced analytics, giving you complete control over the utilisation and optimisation of this solution.
Since our Virtual Call Centre is also built on cloud technology, it works well with other cloud solutions. Combined with other tools in the Unified Communications suite, it is easy to leverage communications to deliver a good customer experience every time.
Session Initiation Protocol (SIP) adds an extra layer that eliminates the need for traditional phone lines and on-site systems entirely. It supplements the use of Voice over Internet Protocol (VoIP) and
VisionVoice Unified Communications solution with features that allow you to stop depending heavily on your phone company.
No more dial tones and T1 trunks; everything is done over IP. You benefit from the extra capacity offered by this system, all while saving a lot of money in the process.